Policies
*all policies are subject to change

Policies for Dayton Campus and Nutter Center

We understand that pricing and costs are a top concern. Your budget is our first consideration.

Please note the following:

  • Prices reflected in the catering guide are for a minimum number of guests (minimums are indicated in each menu section). Additional charges may be added to the per person amount if the order falls below the minimum number of guests.
  • Pricing varies with the selected menu and the specific requirements of each function. Additional charges may occur if the event requires more resources than what is customary. For example, if labor intensive set up is required, an additional fee may be applied.
  • Prices are guaranteed three (3) months prior to the event
  • Ordering Guidelines and Information

    Please follow the guidelines below when placing a catering order. If you have questions or need additional information, please contact First Class Catering at 937-775-5630 for campus events or 937-775-4668 for events at Wright State University’s Nutter Center. A professional catering representative will be happy to assist you in planning your event.

    For effortless planning, please have the following information available:

  • Date, time and place of your event
  • Timeline of your event activities, including setup and service times (full service meals are based on four hours including set up and break down -- two hours set-up, one hour service, and one hour for breakdown). If your event exceeds four (4) hours or has special requirements for set up and break down, additional fees may apply.
  • Type of service (buffet, plated or delivery)
  • Menu preferences, special requests and dietary & allergy needs
  • Billing information (i.e., budget administrator, credit card number)
  • Budget estimate
  • You will receive a confirmation within three (3) business days. Please carefully review all information for accuracy and completeness. If you have questions or changes, please contact us immediately. This is an absolute necessity in order to ensure the success of your event.

    Step 1: Reserve your Room

    As the host, you are responsible for securing a location or room on campus. Reserve a space for your event through the Student Union Administrative Office at 937-775-5512 for campus events or 937-775-3670 for events at Wright State University’s Nutter Center. A room must be reserved before initiating a catering request.

    For events where building access is limited (i.e. weekends, evenings, or security purposes), it is the responsibility of the host to arrange for access to the campus building and room. Event Services will offer guidance in the layout of your room including placement of food buffets and guest seating. However, you are responsible to communicate the final room layout to Event Services or the Nutter Center. If your event is outside our typical service zones, your event must be approved for service and may require a site visit prior to the event. Any necessary tables for food and beverage items must be provided by the host.

    Step 2: Contact First Class Catering by phone or e-mail

    Plan the specifics of your event by contacting our Catering Director to assist you with your menu at catering_services@wright.edu or call 937-775-5630. For events at Wright State University’s Nutter Center, please call 937-775-4668. You may also visit our office in the Student Union or go to dineoncampus.com/wright and place your order with our CaterTrax ordering system.

    Step 3: Contract, Booking Deadlines, Final Guarantee, and Cancellations

    All catering events require a written contract approval from the contact person with an accepted method of payment. We recommend the catering order be submitted at least two (2) weeks in advance. This allows us time to provide appropriate staffing, order linens, and to offer the very highest quality product at the best possible cost to you.

    Orders for refreshment breaks should be placed a minimum of seven (7) business days prior to the event. Requests for meals and receptions should be placed a minimum of fifteen (15) business days prior to the event, and the event should be finalized no less than seven (7) business days in advance of the event. Events scheduled less than five (5) business days in advance will be subject to an additional fee. Two hours of service are normally provided for catered meals from start to finish. If additional service is needed, there will be a $20.00 per hour, per worker service charge.

    Note: Events with less than five (5) business days' notice will be scheduled on a case by case basis. A late fee will be assessed to accommodate late event requests. We will attempt to accommodate all orders; however, late notice decreases our ability to provide adequate service and supplies. For larger or more elaborate events, we recommend 30-60 days in advance.

    A confirmed number of guests must be specified seven (7) business days prior to the event. This number is considered the guaranteed guest count. There is a 5% variance allowance on your guest count. For example, a guest count of 100 has an overage allowance of five guests (105), or an under allowance of five guests (95). If the actual number of guests exceeds allowed variance, every effort will be made to accommodate the additional guests. The number of confirmed guests cannot be lowered within seven (7) days prior to your event. After we finalize all the details of your event, you will receive a confirmation sheet to be signed and sent back to us. We ask that we have this signed guarantee three (3) business days before your catered event. Electronic signatures are accepted.

    Cancellations

    If notice of cancellation or guest count change is received seven (7) business days in advance of the event, the adjustments will be made and no charges will occur. If you do not contact us with a final count within the seven (7) business days allowed, we will prepare for the estimated number and charge accordingly. If you cancel or change an event after this deadline, some of the expenses already incurred cannot be absorbed and will have to be billed. Any cancellations made within 72 hours of the event will incur a charge of 100% of the estimated total.

    Cancellations for all catering must be sent in writing to the Catering Office. Events cancelled as a result of the University closing for inclement weather or emergency purposes will not incur any charges, provided the event is rescheduled within 30 days. On the day of your event, if the agreed upon beginning or ending service time of your meal changes by 30 minutes or more, an additional labor charge will apply.

    Safe Food Handling

    Safe food handling is a high priority for First Class Catering. Therefore, we reserve the right to limit the removal of leftover food by the customer to items that are available for carry out. Catering representatives are not permitted to aid in the removal of food from the building or into a different location. For your safety, and that of your guests, a Catering representative will remove food from your event in a timely manner.

    Service Charges

    All services charges are quoted in the per person menu price indicated unless otherwise specified. All charges are inclusive unless special requests require additional goods or services. Adequate service staff is provided for each catering event based on industry standards. First Class Catering reserves the right to require additional servers on events with complicated set up or service needs. Additional servers or attendants can be added for $20.00 per hour, per server (2 hour minimum applies). Bartenders are $25.00 per hour (2 hour minimum applies). All weekend orders have a minimum of $250. Additional floral arrangements and select colored linens are available on request. Consult the Catering Director for more information.

    On-Premise Catering

    (Student Union and Wright State University’s Nutter Center)

    The following are included in the per person price for events held in the Student Union and Wright State University’s Nutter Center:

  • Food and beverage items
  • Guest seating table linens
  • Buffet table linen
  • Disposables
  • Service staff
  • *China, glass, and flatware are available for an additional fee per person

    When planning an event that includes buffet service, please consider table requirements for the buffet service. Consult your Event Services representative for assistance in determining the appropriate amount of space needed. Buffet Service pricing is designed for ten (10) guests or more. Events with fewer than ten (10) guests will be priced separately. A customized menu is another option for smaller events.

    On Campus Delivery

    (Delivery, set up, return for clearing by our staff)
  • Minimum of $50.00 order outside of the Nutter Center or Student Union
  • A $25.00 delivery charge may apply to remote locations on campus outside our normal service areas.
  • China and service staff may be added to deliveries outside of the Nutter Center or Student Union for an additional $3.99 per person, $50 minimum fee.
  • Off-Campus Delivery

    (Available within a five mile radius from the University, pending approval from Catering Director)
  • Minimum of $350
  • Will include a $50.00 delivery charge
  • All off-premise catering (outside of the Nutter Center and Student Union) is delivered using disposable service ware.
  • China and service staff may be added to off premise events for an additional $5 per person.
  • All non-disposable catering equipment is the property of First Class Catering and is made available to the client during the event, including condiments and serving vessels. It is the host’s responsibility to ensure the equipment is protected during the event.
  • Dietary Considerations

    We will accommodate special dietary requests for individual guests with three (3) days advance notice.

    Payment Policy

    All catered functions must be secured by payment before they occur. A credit card number must be held on file or payment (cash, check, department Banner account number) must be received at least three days before a catered event. After the event, the payment must be processed within ten business days.

    Non-University related groups are required to make a deposit of 50% two weeks prior to the catering event date with the remaining balance due the day of the event.

    Sales Tax

    All services are subject to sales tax and service charge of 19%. Groups who are tax exempt must submit a copy of their Tax Exemption Certificate to the catering office when booking an event.


    On-Premise Catering (The Boathouse and Dicke Hall)

    The following are included in the per person price for “meal” events held in The Boathouse and Dicke Hall:

  • Food and beverage items
  • Guest seating table linens
  • Buffet table linen
  • China, glass, and flatware
  • Service staff
  • When planning an event that includes buffet service, please consider table requirements for the buffet service. Consult your catering representative for assistance in determining the appropriate amount of space needed. Buffet Service pricing is designed for ten (10) guests or more. Events with fewer than ten (10) guests will be priced separately. A customized menu is another option for smaller events.

    On Campus Delivery (Deliver, set up, return for clearing by our staff)

  • Minimum of $50.00 order outside of The Boathouse, Dwyer Hall and Dicke Hall
  • Seasonal Policy 

    During our off seasons all catering contract requests at Lake Campus that do not meet a set minimum of $200.00 will be subject to delivery fee. 

    Additional dates- this seasonal policy will be in effect during times when the university is in passive motion, such as the weeks leading up to, including or immediately following summer, spring and winter breaks.

    Dietary Considerations

    We will accommodate special dietary requests for individual guests with seven (7) days advance notice.

    Payment Policy

    All catered functions must be secured by payment before they occur. A department account number must be confirmed at least three days before a catered event. After the event, the payment must be processed within ten business days. The Lake Campus Business Manager or Event Coordinator can assist you regarding payment questions.

    Sales Tax

    All services are subject to sales tax and service charge of 19%. Any groups who are tax exempt must submit a copy of their Tax Exemption Certificate to the Events office when booking their event